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Lead IA, December ’17 – February ‘18

Led design efforts on the McDonald’s Apple Watch app proof of concept project which resulted in a multi-million dollar advertising/promotion partnership with Apple.

Hubitat Environmental
Head of Product, July ’17 – October ‘17

Responsible for Hubitat’s design processes including; services, communications, documentation, and UX/UI.

Strategy Consultant, Center of Excellence, June ’17 – July ’17

Provided strategic consultation (product design and go to market strategy) for an upcoming platform launch.

Lead UX Specialist, February ’17 – May ‘17

Worked on a corporate intranet redesign for Charter Communications and several other projects including Verizon’s ‘Juice’ self-serve mobile app.

UX Manager, October ’16 – December ’16

Align strategy and process across internal teams, offshore resources, and external vendors located around the world (Chicago, Seattle, Shanghai, Bangalore). Participate in design reviews and user acceptance testing sessions. Work on deliverables like journey mapping, sitemaps, wireframes and style guide.

Fidelity Life Association
Lead UX Designer, February ’16 – July ’16

Worked on agent portal redesign which was a key initiative for the company. Responsible for user research to produce user journeys, personas, and affinity maps along with tactical design (wireframes, prototypes, usability testing).

American Society for Clinical Pathology
Lead UX Designer, September ’15 – January ’16

Led efforts for website redesign, Single Sign-On, and mobile apps. Conducted user research and design reviews with key stakeholders. Collaborated with other UX designers, business analysts, and subject matter experts.

American Medical Association
User Experience Architect, March ’15 – August ’15

Brought in to consult on their Enterprise Digital Strategy which included: Strategic Focus Area campaigns, Search results and functionality enhancements, MyConnection newsletter redesign, HubSpot responsive templates, and implementation of a Unified Design System (pattern libraries, style guides, best practices) which emphasized atomic design principles and modular components/systems. Participated in executive strategy sessions, sprint planning, daily SCRUM stand ups, and JIRA issue tracking.

Exelon Energy
Lead UX Designer, February ’15 – March ’15

Served as lead designer for the Exelon intranet responsive redesign project (desktop, tablet, mobile breakpoints) which brought several business units including ComEd, BSC, PICO, and Nuclear power operations (FERC Regulations) under a unified Sharepoint portal. Responsible for creating deliverables ranging from planning documentation, wireframes, interactive HTML prototypes, and final visuals.

American Society for Clinical Pathology
Lead UX Designer, October ’13 – November ’14

Led design efforts on several projects including a new user portal, store, and mobile apps. Conducted stakeholder interviews, user research, and usability testing sessions. Coordinated with other UX designers, business analysts, and art directors. Worked closely with the development team by maintaining Trello work boards and participating in sprint planning and daily scrum meetings.

Mobile Solutions Architect, May ’13 – June ’14

Responsible for drafting proposals for new projects, creating presentations and interactive prototypes for client meetings, and working with our offshore development team to ensure projects were delivered on time and met QA standards by creating implementation specifications, annotated wireframes, and utilizing JIRA for project management and issue tracking.

United Airlines
Freelance UXA, September ’13 – October ’13

Produced wireframes, artboards, and content strategy recommendations for the United Flying Together website and UROC flight operations portal. Conducted interviews and meetings with key stakeholders in order to create a solution that satisfied the objectives and requirements of several internal departments.

Ogilvy & Mather
UX Architect, April ’13 – May ‘13

Delivered experiences for Fortune 500 brands including the eCommerce functionality for the Huggies mobile website, enhancing the Stouffer’s Dinner Club loyalty program, and conceptualizing the online communities strategy for Ashford University. Served in a client-facing role by giving presentations and working with client vendors to see designs through development and delivery.

Dynamite Data
Lead UX Designer, October ’11 – November ’12

Designed the 3rd generation of Channel Monitor eCommerce analytics SaaS. Conducted user research including observation, interviews, surveys, and persona creation. Responsible for all wireframes, prototypes, visual design, and interface development (ExtJS, HTML/CSS, Git, Agile). Created new features like “Dashboard” and “Product Explorer” along with data visualizations for executive reporting functionality.

Scaled Dynamics
Director of User Experience, January ’11 – April ’12

Led design, user research, and product development efforts. Managed a development team by planning sprints, backlogs, and holding daily SCRUM meetings. Responsible for recruiting talent and managing relationships with industry partners.

Refined Pixel
Founder & Lead Web Developer, July ’06 – December ’10
Started a web development studio from the ground up and handled marketing, design, development, talent sourcing, and client relations. Our work featured content management systems, eCommerce, SEO, PPC, traffic analysis, conversion optimization, content strategy, site taxonomy and more.

The Ohio State University
Max M. Fisher College of Business
BSBA – Marketing and Logistics, June ’06
Honors & Scholars, Center for Entrepreneurship, American Marketing Association, Buckeye Poker Club

UX Design
Interaction, Visual, IA, Wireframes, High Fidelity Mockups, Prototyping, Sitemaps, User Flows, Content Strategy
User Research, Personas, Use Cases, Card Sorting, Usability Testing, Heuristic Evaluation, Competitive Analysis
Agile Development, Versioning (Git, SVN), Issue Tracking, Design Rationale, Iterative Design, Implementation Specifications
Software and Technology
HTML5, CSS3, JavaScript, ExtJS, WPF/XaML, SEO, A/B Testing, Analytics
Adobe Creative Suite, Office, Axure, OmniGraffle, Basalmiq, XCode, Keynote
Open-Source Frameworks & Components (Bootstrap, Framer, AngularJS, JQuery, D3)
Knowledgeable in Mobile, Web, and Desktop